In order to make your stay at the Ulmer Münster Hotel even more pleasant, we kindly ask you to read the following house rules and pass them on to all fellow travellers. Please note that the General Terms and Conditions of the Ulmer Münster Hotel also apply - we will be happy to send you a PDF of these.
For the purpose of maintaining public order as well as the house rules, the employees of the hotel are in principle entitled to instruct every guest to stay away from the house.
Open fires, smoking and lighting candles are not permitted in the staircase, corridor, breakfast room, sanitary areas and the hotel rooms. In case of a violation we charge a cleaning fee of 100 €. and if necessary a house ban.
Hotel rooms and their furnishings, as well as other hotel property, are not to be damaged.
We kindly ask you to report complaints about the room or inconveniences caused by other guests staying in the house immediately to the reception.
We must inform you that any damage caused by you is to be compensated to the hotel and will be charged to you.
Monday to Friday from 07.00 to 10.00,
Saturday, Sunday and public holidays from 07.30 to 10.30.
Check-in from 3 p.m. until 8 p.m.
Check-Out from 6.00 a.m. until 10.30 a.m.
Please close the room door when leaving the hotel. In addition, we kindly ask you to hand in the room key at the reception when checking out. The loss of the room key will result in a charge of € 100.
For safety reasons, it is not permitted to lean out of the windows - they may only be opened for ventilation. The window sill may not be used as a seat and nothing may be thrown out of the windows or shouted.
Persons not booked at the hotel are only permitted access to the rooms after prior notification at the reception. The hotel and its staff may deny access in individual cases.
When using the wifi free of charge for the guest (if available), the provisions of data protection, child protection and youth protection must be observed. Violations are subject to notification.
Pets are not allowed.
Between 10 p.m. and 7 a.m. we ask you to respect the peace and quiet of the night and not to disturb other guests. Persons who violate the peace and quiet of the house may be refused a further stay and, if necessary, banned from the house.
The use of electrical appliances such as kettles, hotplates, grills, music systems or similar is not permitted. Violations and resulting damage to the room will be charged to the guest in full.
In the event of a fire, we ask that you follow the evacuation plan located on the inside of your room door. We also ask you to notify reception immediately.
Please read the fire prevention instructions posted on the floors carefully and follow the regulations in case of emergency.
The hotel expressly accepts no liability for the loss of valuables (in particular jewellery, cash, laptop, mobile phone).
We reserve the right to terminate the existing contract and to refuse services to those guests who disregard the house rules and who cause damage to the hotel or other guests due to the guest's behaviour.
Thank you for observing these house rules. If you have any further questions about your stay, please do not hesitate to contact us.
We wish you a pleasant stay at the Ulmer Münster Hotel and are pleased that you are our guest.
Your team from the Ulm Minster Hotel
ULMER MÜNSTER HOTEL
ULM, BW, 89073
+49 (0)731 55 21 86 74